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Home E-commerce

How to Track Sales on Payhip? (For Store Analytics and Reporting)

by Ethan
May 6, 2025
in E-commerce
Reading Time: 5 mins read
How to Track Sales on Payhip? (For Store Analytics and Reporting)
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I was all about uploading products, creating discount codes, and making things look pretty, when I first set up my Payhip store. But after a few weeks of sales? I realized I had no idea what was actually working.

Where were customers coming from? What products were driving the most revenue? Were my coupon codes doing anything?

That’s when I finally opened up Payhip’s analytics — and wow. Just understanding a few key numbers changed everything.

Here’s how to track your sales on Payhip so you can stop guessing and start growing.


Why Sales Tracking Actually Matters?

You might think sales are sales — if the money’s coming in, you’re good, right?

Not really.

Sales tracking helps you:

  • Spot which products people actually want

  • Figure out what marketing channels are driving the most conversions

  • See which days of the month are strongest (hello, payday spikes)

  • Understand how discounts or bundles affect sales

  • Make decisions based on data, not feelings

If you’re running a store without tracking your numbers, it’s like trying to drive with your eyes closed. Don’t do that.


Where to Find the Data Inside Payhip?

Payhip actually makes this part easy. Here’s where to look:

  • Dashboard: This gives you a quick snapshot — total revenue, number of sales, customer count, and recent activity.

  • Products: Go to any individual product to see its performance — units sold, earnings, refund requests, and more.

  • Sales Tab: Click into Sales → Overview for a deeper breakdown. You’ll get charts by day, product, and even traffic source.

  • Customer View: You can also click into any buyer to see their history (great for repeat customer insights).

Want to see how things are trending over time? Use the date filters at the top of each page to pull weekly, monthly, or custom reports.


How to Export Your Sales Data?

If you love spreadsheets like I do, exporting your sales can unlock a whole new level of insight.

Here’s how:

  1. Go to Sales → Export

  2. Choose your date range

  3. Download as a CSV or Excel file

  4. Open it in Google Sheets or Excel

  5. Sort, filter, or pivot the data however you want — by product, date, revenue, or coupon code

I like to add simple formulas to track average order value, revenue per product, and refund rates. It takes 10 minutes and gives me a weekly snapshot of my store’s health.


What Metrics You Should Be Watching?

Not all numbers are created equal. Here’s what I focus on:

  • Total Revenue: Obvious, but important.

  • Units Sold per Product: Shows which products are performing best.

  • Refund Rate: If this is high, your copy or expectations might be off.

  • Coupon Usage: Are your discounts helping or hurting?

  • Traffic Source: Payhip shows where buyers came from — email, social, direct, etc.

  • Customer Locations: Helpful if you’re thinking about running region-specific offers.

Reviewing these monthly helps you spot trends before they become problems.


Want More Insight? Use Integrations

Payhip doesn’t have a huge analytics dashboard like Shopify, but you can level up with tools like:

  • Zapier: Set up automations to send new sales into Google Sheets or Airtable

  • Google Analytics: Use UTM links to track which blog post, ad, or email led to a sale

  • ConvertKit / Mailchimp: Tag people when they buy — and see what emails led to conversions

  • Looker Studio: If you’re fancy, create custom dashboards using your exported data

Even just syncing sales to a spreadsheet can give you way more control over your reporting.


Tips to Stay Consistent with Sales Tracking

  • Set a monthly check-in on your calendar

  • Track changes after new launches or price updates

  • Use UTM links in social bios and emails to monitor conversion sources

  • Review your top-selling and lowest-performing products regularly

  • Watch your conversion rate on product pages (if traffic is high but sales are low, something’s off)

This isn’t just about data — it’s about making smarter decisions without second-guessing yourself every step of the way.


Final Thoughts

Payhip gives you everything you need to track sales and grow your store — but only if you actually look at the numbers.

Don’t just celebrate the sales. Study them.

Once you get in the habit of checking your analytics, you’ll find new opportunities to scale, simplify, and serve your customers better — all backed by data that tells the real story.

Tags: Store Analytics and Reporting
Ethan

Ethan

Ethan is an email marketing and eCommerce pro who truly gets the ins and outs of the industry. His expertise covers everything from designing compelling email templates that drive conversions to using smart segmentation strategies that target the right audiences.

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