How to Collect Reviews for Your Payhip Store?

I figured people would just buy the product, love it, and come back for more.

Spoiler alert: they didn’t. Not because the product sucked (it didn’t), but because I had zero social proof. No stars. No comments. No “OMG this changed my life!” Nothing. And honestly, when I put myself in the buyer’s shoes, I wouldn’t have bought from me either.

That’s when it hit me: if you’re using Payhip, you have to be proactive about collecting reviews. People won’t leave them unless you ask—and even then, you need to make it super easy.

1. Use the Built-In Review Feature (But Don’t Rely On It Alone)

Payhip does let customers leave reviews—but it’s kinda low-key. People don’t get prompted automatically, and there’s no review reminder email.

So what do I do? Right after someone purchases, I send a follow-up email like:

“Hey! Just wanted to say thanks for grabbing [Product Name]. If you’re enjoying it, would you mind leaving a quick review? Even one sentence helps!”

I link straight to the product page where they can leave a review. No fluff. Just a simple ask.

I was honestly surprised how many people actually responded—sometimes even the same day.

This is where having a dedicated review section on your Payhip store can really pay off. It gives reviews a permanent home people can see before they buy.

2. Create an Automated Review Request Email

If you’re using Payhip’s email marketing feature—or you’re connected to ConvertKit, MailerLite, or something similar—you need an automated review email.

I send mine 3 days after purchase. That gives them time to try the product, but not forget it.

Here’s my exact script (feel free to swipe it):

Subject: Quick favor?

Body:

Hey [First Name]!
Hope you’re loving [Product Name]! If it’s been helpful, I’d really appreciate a quick review. It only takes a minute and helps other people know it’s worth it.

👉 [Insert direct link to product review section]

Thanks again for supporting my little shop! – [Your Name]

It’s short, sweet, and drama-free. If you want to scale this, check out this guide on automating review requests via email. It saves time and gets results.

3. Ask During the Thank-You Moment

This took me way too long to figure out. After checkout, customers land on a thank-you page. That’s prime time to ask for a review—while they’re still hyped.

You can customize this message inside Payhip. Mine says:

“Thanks so much for your purchase! Once you’ve had a chance to dig in, I’d love it if you left a quick review on the product page. It helps more than you know 🙏”

Casual. Friendly. Effective.

This moment of delight is gold—just like when you’re encouraging customers to leave reviews across other touchpoints. Timing is everything.

4. Turn Testimonials Into Reviews

Here’s a trick: when someone DMs you or emails “Hey, I loved this!”—don’t just smile and move on.

Reply back with:

“I’m so glad! Would you mind copying and pasting that into a review on the product page? It’d mean a lot and helps other customers.”

Most people are cool with it. They just don’t think of doing it unless prompted.

If they’re shy, ask if you can use it as a testimonial instead. A screenshot under your product image still works as social proof. For extra impact, read up on how to use testimonials to build trust. It’s subtle but powerful.

5. Offer a Little Incentive (But Keep It Ethical)

I don’t pay for reviews—but I do show appreciation.

If someone leaves one, I’ll send a thank-you email with a 10% discount code. It’s a small thank-you, and it keeps them coming back.

Or you can offer a bonus page, template, or download as a thank-you. Just don’t say “Only 5-star reviews get rewards.” That’s shady.

Want to walk that fine line right? This breakdown of incentivizing reviews without violating guidelines covers what’s okay—and what’s definitely not.

6. Keep Reminding Gently (People Forget!)

Sometimes people fully intend to leave a review, but life gets in the way.

So I drop soft reminders like:

• A line in my newsletter: “If you’ve bought from the store and found it helpful, a review makes my day.”

• A little note in the product PDF: “Enjoying this? Drop a review and let others know!”

You don’t need to be aggressive—just consistent.

Conclusion

Honestly, collecting reviews on Payhip isn’t rocket science. But it does require effort.

If you’re waiting for reviews to roll in on their own, you’ll be waiting a long time. Ask clearly, make it easy, and treat your reviewers like the VIPs they are.

Over time, those little stars and blurbs do the heavy lifting—building trust, boosting clicks, and increasing conversions like magic.